Privacy Policy

Effective Date: March 15, 2025

At Bigburg GmbH, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the GMEE PRO website and services (the "Website" and "Services"). By using our Website and Services, you agree to the terms outlined in this policy.

If you do not agree with the terms of this Privacy Policy, please do not use our Website or Services.

1. Information We Collect

We collect two types of information:

• Personal Information: Information that can identify you as an individual, such as your name, email address, and payment details.
• Non-Personal Information: Information that does not identify you personally, such as IP address, browser type, device information, and usage data related to how you interact with our Website.

1.1 Personal Information

We collect personal information when you:

• Create an account on GMEE PRO
• Contact our support team or inquire about our services
• Make a purchase or payment for credits

The types of personal information we collect include:

• Your name
• Your email address
• Payment details (processed through secure third-party payment gateways)

1.2 Non-Personal Information

We collect non-personal information automatically through the use of cookies and other tracking technologies. This includes:

• Your IP address
• Browser type
• Operating system
• Referring URLs
• Pages visited on the Website
• Time and date of your visit

This information helps us improve our services and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Services, including processing payments, account management, and email verification
• To communicate with you about your account, orders, or inquiries
• To send promotional emails or offers if you have opted in for marketing communications
• To improve the functionality and performance of our Website

3. Data Sharing and Disclosure

We will not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who help us operate our business and provide the Services, such as payment processors and hosting services. These service providers are required to protect your information and use it only for the purposes for which it was shared.
• Legal Compliance: We may disclose your personal information if required to do so by law or in response to legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us track your usage and preferences. You can disable cookies through your browser settings, but this may affect your ability to use certain features of the Website.

5. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: You have the right to request access to the personal information we hold about you
• Correction: You can request corrections to any inaccuracies in your personal information
• Deletion: You can request that we delete your personal information, subject to certain conditions
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly
• Data Portability: You can request a copy of your personal data in a structured, commonly used format

7. Third-Party Links

Our Website may contain links to third-party websites. These websites are not operated or controlled by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing them with any personal information.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of any significant changes by posting an updated version on this page and updating the effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: